Your Privacy Matters to Us
Veljia respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, store, and protect your information when you visit or shop from our website.
1 Introduction
Veljia respects your privacy and is committed to protecting your personal data. This policy applies to all visitors, customers, and users who access our website, browse our products, place orders, or interact with us online.
2 Information We Collect
We collect only the information necessary to process your orders, improve our services, and provide a secure shopping experience.
Personal Information
- Name
- Phone Number
- Email Address
- Shipping Address
Transaction Data
- Order History
- Payment Status
- Invoice Details
- Return or Exchange Records
Technical Data
- IP Address
- Browser Type
- Device Information
- Website Usage Data
3 How We Use Your Information
We use your information to deliver a smooth, secure, and personalized shopping experience.
4 Sharing of Information
We may share limited information with trusted service providers only when required to complete your order or improve our service.
5 Cookies
Veljia uses cookies to improve your browsing experience and ensure essential website functionality.
You can disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
6 Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
7 User Rights
As a Veljia customer, you may request access, correction, or deletion of your personal data, subject to legal and business requirements.
8 Retention Policy
We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected.
9 Third-Party Links
Veljia may contain links to external websites, payment gateways, courier tracking pages, or social media platforms. We are not responsible for the privacy practices, content, or security of third-party websites.
10 Updates to This Policy
Veljia may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website features. Any updates will be posted on this page.
Contact Us
For privacy-related questions, corrections, or deletion requests, please contact us.
Last updated: 13 May 2026